Classy Explorers is the trade name of SparkyMinis Media-Tech LLP ("we"), registered in Pune, India. This page explains what personal information we collect on classyexplorers.com and when you book a journey with us, why we collect it, and the choices you have. We keep it short and specific, and we will not use your details in ways it does not describe.
What we collect, and when
When you send an enquiry or request VIP access. Your name, email address, your phone number if you choose to add one, your message and the expedition you picked.
When you chat with Compass, our guide on the site. The questions you ask and the answers given, so that we can improve them, and your details if you choose to send them to us through the chat.
When you book a journey. Details needed to plan and run it: the names of the people travelling, their dates of birth or ages, passport details where a visa or ticket needs them, contact details, and any dietary, medical or accessibility needs you tell us about. We ask only for what a journey needs, and only when it needs it.
When you pay. If you pay a booking amount online, the payment is handled by our payment provider, Razorpay. We see the status of the payment and its reference. We do not see or store your card number, UPI PIN or OTP.
When you use the Journal. If you tell us a story was or was not helpful, we keep your choice against a scrambled code made from your connection details, not your name. We cannot tell who you are from it. The ticks you make on a checklist, and your own choice, are saved in your browser on your device. We do not receive them.
When you read the site. We count visits so that we know which stories and pages people read. Each page view records the page address (without anything after a question mark, except campaign tags such as utm_source if the link has them), the website you came from, the time, your IP address, the approximate city, region and country it points to, the network it belongs to, your browser type, language and time zone, and your screen size. We also mark visits that look automated (bots), and we use a daily-changing code made from your IP address and browser to count visitors without following anyone from one day to the next. We do not set a cookie for this, and we cannot tell who you are from it. If your browser sends Do Not Track or Global Privacy Control, we do not count your visit. We keep these records in our own database. We do not sell them or use them for advertising.
Technical information. Our hosting provider, Cloudflare, sees your IP address and browser details in the ordinary course of delivering the website and protecting it from abuse. It also runs the check that tells people from automated programs on our forms. We do not run advertising trackers on this site.
Why we use it
- To reply to you and plan your journey.
- To arrange visas, flights, stays, transfers, guides and insurance with the suppliers that provide them, who need the relevant details to do so.
- To take payment and issue invoices, and to meet our tax and accounting obligations.
- To keep the website working and safe.
- To improve our answers and our Journal.
We do not sell your details. We do not use them for advertising.
Who can see it
Our own team. The services that run this website and our email and enquiry system. Our payment provider. The hotels, airlines, guides, insurers and visa authorities involved in your journey, but only the details they need for your booking. Authorities, if the law requires it.
Children
Our journeys are for families, so we will receive details of children from their parents or guardians. We use them only to plan and run the journey, share them only with the suppliers who need them, and ask a parent or guardian to provide them.
How long we keep it
We keep enquiry details for as long as we are in touch with you and for a reasonable time afterwards, so that we can reply and follow up. We keep booking and invoice records for as long as the law requires us to keep accounting and tax records. After that we delete or anonymise them. You can ask us to delete your enquiry details earlier.
Your choices
You can ask us to show you what we hold about you, correct it, or delete it, and you can withdraw your consent to us using it. Write to [email protected] from the email address you used. We reply within 7 days. Some records, such as invoices, we must keep by law, and we will tell you if that applies.
Complaints about privacy
Write to the same address and we will respond. If you are not satisfied, you have the right to complain to the relevant data protection authority in India.
Changes
If we change this page we update the date at the top. If a change is significant, we will say so on this page.